Category Archives: Blog

MELLOHAWK Logistics expands its activities to Portugal

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The MELLOHAWK Logistics story began in 2002 in Downtown Toronto, concentrating on forwarding cargo mainly to the US, China and South America, particularly Brazil. Today, as an international freight forwarder, MELLOHAWK transports cargo (project cargo, dangerous goods, personal effects) to any destination around the world. The company has built a global network of over 150 international freight forwarder agents. To provide personalized customer service, MELLOHAWK management created close personal relationships with these international partners. The company continues to grow at and has received several awards for community involvement and promotion of Canadian diversity. MELLOHAWK Logistics prides itself by delivering logistics services with high emphasis on client satisfaction and problem resolution.

Continuous change is a MELLOHAWK hallmark; so the company renews and expands its marketplace coverage by signing up new partnerships and joining new international networks.

Portugal is its new challenge. According to EDC (Export Development Canada), Canada and Portugal have an established and growing trade and investment relationship despite the continued challenges of Europe’s sovereign debt crisis and the associated weak economic conditions. Portugal’s economy continues to progress well in its transition from traditional, resource-based industries to knowledge-intensive, high value-added industries. As with most modern economies, trade is of high importance to Portugal’s market and the potential for Canadian companies is strong.

Thousands of shipments to Europe every year make MELLOHAWK Logistics an expert on European freight. Our expansion to the Portuguese community will emphasize our reputation in Europe. Portuguese customers can expect not only a company who speaks their language, but also a real partner, who will pick their side on finding the best solution for their shipments, saving time and money. Once they agree to ship with us, their cargo will be our cargo. We will do everything in our hands to offer the best cost-effective service they ever had. (Arnon Melo, MELLOHAWK Logistics Managing Director)

MELLOHAWK Logistics is officially expanding its services deeper into Portugal. In partnership with Marcargo Transitarios, Lda, count on MELLOHAWK to ship your cargo and your personal goods to/from anywhere in Canada to/from anywhere in Portugal.

For more information, contact us on +1 (416) 465 3469 or

MELLOHAWK Logistics transports to Portugal and anywhere else you go.

The Santos Port Union of Stevedores prepares to stage a 12-hour strike

BlogNo comments, Friday, June 12, 2015 – Shippers using Santos brace for dockworker strikeThis will be the second work stoppage by the union, also known as Sindestiva. On Monday, June 1, workers staged a six-hour stoppage as ships sat at berth. The union is pushing for higher pay and protesting terminal operators’ attempt to use more non-unionized labor.

The group is attempting to persuade fellow unions throughout Brazil to stage a national stoppage, but has had little success with that aim, according to a source at the Federation of Shipping Agencies for Brazil.

The action in Santos has been aimed exclusively at container terminals. Brasil Terminal Portuaria, owned and operated by the terminal arms of the 2M Alliance, and Ecoporto Santos were affected on Monday.

“We hope very much that the ongoing talks will resolve the problem before further action is taken,” Luiz Araujo, the commercial manager for Ecoporto Santos, told Most Santos watchers are pessimistic and believe that the 12-hour stoppage will be quickly followed by an indefinite strike in Santos, if not for all Brazil.

The action planned for next week will target those terminals and three others, but union members are not planning to go on strike at Embraport, the newest box terminal in Santos.

“We are a private terminal on private land, so we are not part of the organized port of Santos. Therefore, we have a different agreement with the Santos port labor unions,” an Embraport spokesperson told “But we will be watching very closely what happens next week and with the negotiations between the other box terminals and Sindestiva, as it will have some bearing on us when we start contract negotiations next year.”

When Embraport,­ located on the left bank of the Port of Santos, opened for business in 2013 it encountered problems with Sindestiva and other unions as it tried to implement a policy of fully relying on its own workforce. A series of vessel boardings and blockades at entry gates led to long and acrimonious talks that finally led to a long-term agreement wherein the terminal agreed to split its labor needs between its own employees and a workers’ pool. That agreement expires next year.

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MELLOHAWK Logistics joins XPERT-LOG Network

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TORONTO, Monday June 9, 2015 – MELLOHAWK Logistics is pleased to be approved as the official Canadian partner of Xpert-Log, a Network of Independent Freight Forwarders with more than 55 members located in major centers around the globe. This partnership will make it possible to expand our destinations, offering our current and future customers greater possibilities for export and import in destinations even wider than before.

“Being part of Xpert-Log as the exclusive Canadian representative is a recognition of years of hard work focused on reliable customer service guided by honesty, partnership, and innovation in problem solving.” said Arnon Melo, MELLOHAWK Logistics Managing Director

For more information on export/import to any of the Xpert-Log countries, especially from/to Canada, contact us on:

+1 416 465-3459 | Toll-Free: 1-866-746-6722 CA and USA |

“ALONE, we go FASTER – In a GROUP, we go FURTHER” (Xpert-Log Network)

EXPORTWISE by EDC: MELLOHAWK Logistics zeroes in on new customers with Trade Protect

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We would like to thank EXPORTWISEEDC (Export Development Canada) and its team regarding the article on MELLOHAWK Logistics. The use of Trade Protect is positively helping us on getting new deals worldwide regardless size and location. Read the full article below or just click here to access it on EXPORTWISE blog.

Images credit: and Export Development Canada – EDC

EXPORTWISE, Wednesday, May 13, 2015 – Have a shipment that needs to go to a nearby state, or to a remote emerging market? Need to ship everyday products, or dangerous goods that require special handling? No matter what the destination or the requirements, MELLOHAWK Logistics has likely been there and done that.

From its home base in Toronto, MELLOHAWK ships cargo of every size and kind by air, ocean and land, as well as provides supporting services such as logistics consulting, customs brokerage, and documentation. It’s a busy industry, but for co-owner Arnon Melo, a Brazilian immigrant who built the company from the ground up, MELLOHAWK is his Canadian dream come true.

“I believe you can do anything you want in this country, as long as you put your heart into it,” Melo says.

A career in international shipping came naturally to Melo. Upon graduating from Seneca College in international business, he immediately landed an internship working for a German international freight-forwarding company. He stayed there for 10 years and worked his way up to manager of the Airfreight Department. When Melo finally decided it was time for something new, however, the call to form his own company was more his clients’ idea than his.

Courtesy of MELLOHAWK LogisticsCourtesy of MELLOHAWK Logistics

“I had two job offers and hadn’t decided which one to take,” Melo says. “But when I told my clients I was leaving, so many of them wanted to follow me that I decided to strike out on my own.”

The day after his going-away party, Melo started his own company working out of his house. Business was brisk, and he soon obtained a partner, Peter Hawkins, and an office downtown. A year later, when they were ready to hire their first employee, Melo went back to Seneca College to give another student the same opportunity he had been given.

Today, MELLOHAWK has 11 staff members, many of whom came from Seneca, and many of whom, like Melo, are immigrants. “We have a small United Nations on staff, some who speak two or three languages. That really helps with a global business.”

Risk grows along with the business

During MELLOHAWK’s early days, Melo was working with clients that he’d known—and trusted—for years through his former employer. But as his client base grew to more than 150 agents, Melo began to have reservations about the risks he was taking.

“As a freight-forwarder, you’re financing an operation on behalf of someone else, so ensuring you get paid, and thus in turn can pay your suppliers, is critical,” Melo explains. “Even for smaller shipments, at the back of my mind, I was always thinking about payment.”

The crux came when a new agent required a last-minute, airfreight shipment involving $35,000. “We had never done anything with this customer before, so I asked for 50 per cent upfront,” says Melo. “But of course they couldn’t do that, because the wired money wouldn’t arrive in time before the shipment had to take off. We were about to lose the deal.”

Trade Protect protects even small transactions

Although Melo had heard of Export Development Canada (EDC), he was under the impression that its services were for long-term contracts or much larger transactions. Still, with a $35,000 deal on the line, he decided to call them to see if there was anything they could do to help—fast.

“I called the representative for our region and explained the situation. She told me I could go on the EDC website and get Trade Protect to insure as little as $5,000 or less for $30, and it could be done in about ten minutes. I was skeptical, but she walked me through it and sure enough, in less than 10 minutes, I had created an account, entered the agent’s information and had the approval for insurance. Then we could breathe, because we had that guarantee we would be paid.”

Melo says Trade Protect is now enabling MELLOHAWK to be more aggressive about taking on new deals, and will help them to expand. “Recently we had a $50,000 shipment to Pakistan with an agent I don’t know well, and I told them without hesitation we could do it, no problem. I simply insured the shipment through Trade Protect on the EDC website without the customer even knowing.”

Restricted access to Brazil’s largest port, Santos, delays exports

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One of the most talked topics among participants in Sao Paulo Intermodal Cargo Fair this week has been the restriction of truck access to some terminals at the Santos port due to the fire at a nearby fuel-storage facility. Some news updates are below:

MELLOHAWK Logistics warns: Be sure to check against contractual provisions on notices of readiness, laytime, and demurrage.

(JOC, Tuesday April 07, 2015) – Shippers moving goods through Santos are grappling with road restrictions around Brazil and specifically around Santos, South America’s largest port, as firefighters attempt to squelch a fire at a liquid bulk terminal that’s been blazing for five days. More than a hundred firefighters, including specialists from the oil company Petrobras, have been fighting the fire at the Ultracargo terminal following three explosions on Friday morning. Truck traffic to the port via various junctures has been banned. Following the outbreak of the fire, fueled by the igniting of stored ethanol and gasoline at the terminal, local and national authorities implemented a ban on trucks accessing the port’s right bank facilities because the traffic was causing massive congestion in the city of Santos and neighboring San Vicente. Trucks are being restricted to a holding area some 20 kilometers (roughly 12 miles) further up the Anchieta Highway, with only a few trucks at a time allowed to access the main road to Santos. The restrictions come during the busy soya export season, when thousands of trucks enter the port to drop off their loads.

The port authority Codesp said that restrictions on trucks did not affect container terminal operations on the right bank too adversely as there were already plenty of containers to be loaded from the terminals. However, bottlenecks might appear over the next week or so as the terminals and shippers play catch-up.  Left bank facilities, including Santos Brasil and Embraport container terminals, have not been affected by the truck bans because they are accessible via the city of Cubatao.

Original post at:

Photos credit:,, and

The 21st Intermodal South America, MELLOHAWK Logistics will be there, news to come!

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MELLOHAWK Logistics, an international freight forwarder company, based in Toronto, Canada, specializing in Brazil-Canada businesses, with products like: Heavy Machinery for Manufacturing, Oil & Gas and Mining, Electronics & Communication Technology, Fine Art Museum Collections, Trade Shows, and Personal Effects; will once again be at the 21st Intermodal South America in Sao Paulo. The Intermodal is the best International Fair for Logistics, Cargo Transportation and Foreign Trade in the world, and this year goes from 7 to 9 of April.

Arnon Melo, MELLOHAWK Logistics’ managing director, will be representing the company in meetings with partners from all over the world, identifying business opportunities, new technologies, and services to bring effective shipping expertise to current and future customers.


Considered the main meeting for logistics, cargo transportation and foreign trade logistics sector in Americas, the 21st edition of Intermodal South America will take place at Transamérica Expo Center. The event features over 600 exhibiting brands from 25 different countries ( Out of all the participating companies, 46 will take part for the first time and 11 are joining the event again. There will be delegates from all the links in the distribution chain of all kinds of cargo: storage, maritime, air, rail and road, domestic and international logistics operation, information technology, services targeting foreign trade among others that will allow the cargo to leave the origin and get to destination keeping control of time, cost, and other variables.


MELLOHAWK Logistics main goal is to improve knowledge on technologies that will direct contribute to reduce customers’ costs on international freight and increase projects’ results. We look forward for the event and the new partnerships that will arise.



Intermodal 2014 photos by Ivan Ferreira, UBM Brazil
Mauricio Welsh e Klaus Steinhoff (Wind Logistics), and Peter Hawkins (Mellohawk Logistics – Canada), Intermodal 2009, Brasil & Modal Eventos e Noticias.
For more information:


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Carassauga is Mississauga’s Festival of Cultures and MELLOHAWK Logistics is proud to be a sponsor of the Brazilian Pavilion, located at Grace Church 6670 Campobello Rd. Mississauga, ON L5N 2L8 (near Argentia and Creditview Rd.).

Our pavilion will feature music, dancing, evening concerts and djs, with an ongoing barbecue and lots of tasty sweets. Local Brazilian artists and crafts people will present their varied creations for sale and there will be lots of glimpses of soccer, bossa nova and samba.

If you are thinking about moving to Brazil, please come and talk to us!


Friday, May 23
7:30 pm – 12:00 midnight

Saturday, May 24
1:00 pm – 12:00 midnight

Sunday, May 25
1:00 pm – 7:00 pm

Do you know how to get there? If not, here you find some of the options:
For directions, click here

For more information about the festival:

The 8th Annual Immigrant Success Awards announce its WINNERS

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Peter Hawkins and Arnon Melo at the TRIEC 10th anniversary

MELLOHAWK Logistics is very proud to support the Toronto Region Immigration Economic Council (TRIEC) on its mission of creating solutions to better integrate skilled immigrants in the Greater Toronto Region labour market. After being short-listed the RBC Immigrant Advantage Award in 2012, MELLOHAWK Logistics has become a very active player in the council. For two years in a row, Peter Hawkins has sat on the IS AWARDS judging committee and, last year, he participated in the Stakeholder consultations for the Annual Region Immigrant Employment Council (TRIEC) meeting.

We contributed with our experience in hiring and managing immigrants and how it has directly benefited our company.

Peter Hawkins, MELLOHAWK Logistics Managing Director

Celebrating its 10th anniversary on last Thursday, TRIEC and RBC has announced the winners of their 8th annual Immigrant Success (IS) Awards. TRIEC IS AWARDS recognize how skilled immigrants have a direct impact on innovation and success within each organization. This year, the honours awarded two organizations and one individual for their contribution to immigrant employment in the GTA.


Entrepreneurship Connections

Entrepreneurship Connections, a partnership between ACCES Employment and the Business Development Bank of Canada (BDC), is an innovative program to help immigrants launch their own business in the GTA.


EmergiTEL is a growing recruitment agency that is becoming the go-to source for hard-to-find skills in  the telecommunications and IT industry. How? By recognizing the wealth of skills that newcomers bring, and positioning them to contribute to the success of Canadian businesses.

Emiliano Mendez

To say Emiliano Mendez supports new immigrants is an understatement. Both inside and outside of work, all of his spare time is dedicated to supporting diversity and immigrant inclusion in the labour market.

We are so proud of the role TRIEC and its partners have played in helping skilled immigrants succeed during the past decade. The IS Award winners really demonstrate the magic that can occur when immigrants have the opportunity to contribute to their full potential.

Margaret Eaton, Executive Director of TRIEC.


TRIEC’s 10th Anniversary.

8th Annual IS Awards Winners announced!

10 tips for exporting to Brazil

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As the world’s sixth biggest economy and host of the World Cup 2014 and Summer Olympics 2016, it’s not a surprise that Brazil is receiving a lot of attention from the international business community. However, when it comes to do business with Brazil, it might be very challenging if you do not follow some basic steps. But don’t forget if you need it, you can always ask us for help. Here are 10 basics tips for you to start exporting to Brazil.

1. Research and plan as early as possible

Is there a market there for you? Is your competitive edge in Canada transferable to Brazil?

Start by asking some crucial questions and getting some FREE research via the internet, suppliers, customers, trade associations, trade journals and exhibition organizers.

2. Seek out early sources of advice and expertise

This should save you time and money on wasteful activity and help you mitigate risks. For instance, third party logistics companies, like MELLOHAWK Logistics, do not only assist you in scheduling transport, it will support you to find the most cost-efficient method for shipping your goods considering all the risks related to customs, documentation, compliance, time and storage.

3. Get in touch with a global support network through the Canadian Trade Commissioner Service (TCS)

Find your local International Trade Commissioner and overseas-based Trade Officer through MELLOHAWK Logistics regularly consults with and refers clients to trade offices. They are there for Canadian businesses.

4. Consider your pricing strategy

Pricing must be real and competitive. On top of production costs, your product’s final price is still going to include additional financing costs, insurance, freight forwarding, customs brokers, marketing, agents, commissions, and import and/or export taxes

5. Think about language implications

Make the effort to produce brochures in Brazilian Portuguese – it makes a huge difference. Also, think about translating parts of your website. Portuguese marketing material demonstrates that you are serious about the Brazilian market.

6. Think about cultural implications

This is a big issue. Make sure your business cards are up to date including titles. Brazilians place a lot of importance on titles and good quality business cards. Take business suits – Brazilians generally wear formal suits to all meetings. Try to visit Brazilians at their offices, rather than invite them to your hotel, they are busy people too.

7. Define your strategy

It is often beneficial to have a local partner or local presence. Think about your strategy – can your business model support margin reduction or transfer of intellectual property? How can you magnify the benefit to Brazilian buyers.

8. Arrange a program of visits in the market

If you are new to business in Brazil, it is strongly advisable to arrange a program of meetings through the local Canadian Trade Commissioner or other local contacts prior to travel.

In planning your itinerary, allow time at the end of your stay in Brazil to pay a second visit to those potential clients who have asked you to come back and see them again.

Be prepared to socialize and do working lunches. Do not over-cram your time with meetings.

Allow plenty of time between meetings, as the larger cities can get very congested with traffic.

9. Take part in a guided market visit

To take advantage of travel grants, local contacts, experienced mission leaders and business networking, why not consider joining a group-guided and supported market visit with The Canadian Trade Commissioner Service

10. Follow up

Don’t forget to follow up and don’t let the contacts go cold.

Stay in touch with your Brazilian contact/partner; don’t let relationships drift, and visit the market regularly.

Source: and the longtime experience of MELLOHAWK Logistics staff

Important links to help you getting knowledge on export to Brazil

  1. Getting ready to export (Ontario)
  2. How to export to Brazil guide
  3. Country overview: Economic and Political Intelligence center
  4. Export development Canada: Country info, Brazil
  5. World Bank and International Finance Corporation – Country Snapshot, Brazil
  6. Doing Business in Brazil – Ernst & Young (PDF)
  7. Doing Business and Investing in Brazil – PWC (PDF)
  8. Ease of Doing Business in Brazil – World Bank and International Finance Corporation
  9. Invest in Brazil – ApexBrasil
  10. Latin America and the Caribbean – A Global Commerce Strategy Priority Market – Department of Foreign Affairs and International Trade
  11. Taxation and Investment Guide: Brazil – Deloitte

Other references and news:

One word on logistics: Intermodal Freight Transport

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“One word on logistics” is our way to introduce you some “complex” concepts which surround our international freight forwarding and transportation industry. This week our topic is Intermodal Transportation, one of the most basic concepts when it comes to international logistics. Feel free to share, comment, and suggest new topics for us.

What is it?

It’s the movement of the same containerized cargo over air, land, or sea through the use of different transport modes (aircraft, truck, rail, boats, ships, barges, etc.) capable of handling containers, without having to unpack and repack the cargo. By extension, the term intermodalism has been used to describe a system of transport whereby two or more modes of transport are used to transport the same loading unit in an integrated manner, without loading or unloading, in a door-to-door transport chain.

What is the importance?

Intermodal transportation has gained importance for 4 critical reasons:

  1. Boosting inventory management. Many businesses that historically warehouse a large amount of inventory now embrace just-in-time systems that minimize inventory holdings and increase flexibility for both production and product offerings. Timely shipments are crucial for this approach to succeed. Failure to receive necessary parts on time can result in costly production slowdowns. Transportation providers, recognizing the importance of timely deliveries, have responded by offering just-in-time services. Intermodalism expands the scope of shipping alternatives by allowing shippers to weigh the timeliness and cost of the different transportation options and choose the option that best meets their needs.
  2. Encouraging the improvement of information and Communications Technologies which leads to better tracking of shipments. Shippers, carriers, and recipients are able to obtain real time information about the location of shipments in transit as well as expected delivery times. Fewer reliability problems exist due to improved coordination and communication. Reliability may be compromised when the amount of handling and the number of parties involved in a particular freight movement increases. However, good coordination between modes and the efficient transfer of information can offset that risk. Communication also improves when freight handlers and shippers use these technologies to track and transfer shipments.
  3. Impact on environmental goals and objectives. Intermodalism can play an important role in reducing motor vehicle emissions. Improving intermodal connections, for example, could increase the use of public transportation since passengers are more likely to use transit services to get to rail or air terminals when there are direct connections. With respect to freight movements, increased use of truck-rail movements instead of truck-only movements may decrease pollution since rail transport has lower emissions per ton mile than truck transport.
  4. Contribution to less traffic Congestion. Vehicle miles traveled have increased at a much greater pace than lane miles, resulting in increased congestion. Congestion not only contributes to delays in travel times, it also wastes fuel. One solution to the problem of congestion is to build more highways, but highway construction involves large capital expenditures and is not likely to contribute to air quality improvement. Other constraints to highway expansion plans include: insufficient land availability in densely populated areas; land-use policies and zoning restrictions; and air quality regulations and other environmental concerns, such as preserving environmentally sensitive areas and ecological diversity. Thus, policymakers and planning organizations may increasingly look to other alternatives, such as intermodal transportation, to reduce congestion on state highway systems and perhaps avoid highway expansion costs.

Today container shipping has standardized many types of general cargo and thereby improved efficiency, reduced costs and minimized handling and risk.

How does it work?


International Union of Railways:

Bureau of Economic and Business Resarch:

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